Terms of Service

Eligibility and Website Use

Users must provide accurate information and use the website only for lawful purposes. Interference with site operation, security, or other users is prohibited.

Product Information and Pricing

Lift Care works to present accurate descriptions, specifications, images, prices, and availability. Manufacturers may change products without notice, and website errors may occur. Lift Care may correct information or price errors before accepting an order.

Quotes and Order Acceptance

A quote is valid only for the period and scope stated in the quote. An order acknowledgement does not necessarily mean an order has been finally accepted. Acceptance may depend on product availability, payment authorization, destination, freight feasibility, and verification of order details.

Payment and Taxes

PayPal is enabled as Lift Care’s online payment option, while account connection and end-to-end transaction verification remain pending. Customers may use PayPal or an eligible debit or credit card through PayPal only when those options are displayed and operational in the live checkout.

Customers are responsible for applicable taxes and other charges disclosed before payment.

Shipping and Delivery

Lift Care offers free standard United States shipping on all products and all order values. The order cutoff is 2:00 PM Eastern Time; handling is 1–3 business days and transit is 9–18 business days, Monday through Saturday, for a total estimated delivery time of 10–21 business days.

Heavy equipment may require carrier scheduling, suitable site access, unloading equipment, and inspection at delivery. Review the Shipping Policy for additional details.

Inspection, Damage, and Missing Items

Customers must inspect shipments at delivery, note visible damage or shortages on the carrier receipt, retain packaging, take photographs, and contact Lift Care promptly. Failure to document freight damage may affect the available carrier-claim process.

Cancellations, Returns, and Refunds

Cancellations and returns require review and authorization. Eligible defective and non-defective new products may be returned by mail within 30 calendar days after delivery. A return label is included in the package, no restocking fee applies, exchanges are not accepted, and approved refunds are processed within 10 calendar days after receipt and review. Details are described in the Refund Policy and the written return authorization.

Manufacturer Warranties

Products may be covered by manufacturer warranties with their own terms, exclusions, claim procedures, and remedies. Lift Care can help direct customers to available warranty information but does not expand a manufacturer’s written warranty unless Lift Care provides a separate written commitment.

Disclaimer and Limitation of Liability

To the fullest extent permitted by law, the website and its content are provided without warranties beyond those expressly stated in writing. Lift Care is not liable for indirect, incidental, special, or consequential losses arising from website use, delivery delays outside its reasonable control, or misuse, improper installation, or operation of equipment.

Lift Care’s aggregate liability for a product order will not exceed the amount paid to Lift Care for the product giving rise to the claim. These limits do not exclude liability or consumer rights that cannot lawfully be limited.

Governing Law

These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules, while preserving any mandatory consumer-protection rights that apply to the customer.

Contact

Questions about these terms may be sent to infos@liftcareinc.com or by calling +1 (954) 989-7805.